At TakeOffPro ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our quantity takeoff calculator service.
1. Information We Collect
Personal Information
When you register for TakeOffPro, we collect:
- Email address
- Name (if provided)
- Password (encrypted)
- Payment information (processed securely through Stripe)
Usage Information
We automatically collect:
- Project data (calculations, BOQs, measurements)
- Browser type and version
- Device information
- IP address
- Usage patterns and preferences
2. How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your calculations and save your projects
- Send service-related notifications
- Respond to your support requests
- Improve our service and develop new features
- Prevent fraud and ensure security
- Comply with legal obligations
3. Data Storage and Security
Your data is stored securely using:
- Firebase (Google Cloud): For user authentication and project data
- Encryption: All data is encrypted in transit (HTTPS) and at rest
- Access Controls: Strict access controls ensure only you can access your data
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.
4. Data Sharing and Disclosure
We DO NOT sell your personal information. We may share information with:
Service Providers
- Firebase/Google Cloud: Data storage and authentication
- Stripe: Payment processing (we do not store card details)
- Netlify: Website hosting
Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes
- Protect our rights and property
- Prevent fraud or security issues
- Protect user safety
5. Your Rights
You have the right to:
- Access: Request a copy of your data
- Correction: Update incorrect information
- Deletion: Request deletion of your account and data
- Portability: Export your project data
- Opt-out: Unsubscribe from marketing emails
To exercise these rights, contact us at: takeoffcalculator@gmail.com
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze usage patterns
- Improve user experience
You can control cookies through your browser settings.
7. Data Retention
We retain your information:
- Active accounts: As long as your account is active
- Deleted accounts: 30 days after deletion request
- Legal requirements: Longer if required by law
8. Children's Privacy
TakeOffPro is not intended for users under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Users
Your data is stored in Google Cloud servers (primarily in europe-west2 - London). By using TakeOffPro, you consent to the transfer and processing of your data in the UK and EU.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Continued use after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: takeoffcalculator@gmail.com
- Website: takeoffpro.netlify.app
12. GDPR Compliance (UK/EU Users)
Under GDPR, we are committed to:
- Lawful, fair, and transparent data processing
- Collecting data only for specified purposes
- Minimizing data collection
- Ensuring data accuracy
- Limiting storage duration
- Maintaining data security
Legal basis for processing: Contract performance, legitimate interests, and consent.
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